UX Notes

Great UX and UI are the fundamentals of a remarkable product. Based on years of experience in these fields, LiveChat team shares what's their take on building tools customers love.

#109
A Tech Writer's Perspective on Confab 2020

Aleksandra Kacperczyk in Developer Program, on 01 June, 2020

Since 2011, Confab has organized The Content Strategy Conference dedicated to writers, marketers, UX designers, content strategists, and many other professionals.

#57
The Perfect First Date: LiveChat Onboarding Process

Patrycja Urban in Developer Program, on 08 November, 2017

LiveChat Onboarding Process Onboarding is like a first date.

#33
Using Conversational Interfaces to Build (Better?) Web Forms

Maciej Serafinowicz in Developer Program, on 06 February, 2017

2016 was the year of everything going conversational and it doesn’t seem like something will change in 2017.

#22
How Tissot Watch Notifies About a Weak Battery

Bartosz Olchówka in Developer Program, on 20 December, 2014

Watches usually don’t have a digital display which shows a battery status icon.

#20
How to create better reports

Filip Jaskólski in Developer Program, on 10 November, 2014

How to create better reports with HTML A report is probably the most common way of displaying data within any substantial business environments.

#18
Time change in software is done wrong

Bartosz Olchówka in Developer Program, on 28 October, 2014

Time change in software is done wrong Last weekend, most European countries switched back from Daylight Saving Time by moving back their clocks by one hour.

#13
Intelligent Typing Indicator

Bartosz Olchówka in Developer Program, on 03 June, 2014

Do you recall a situation of writing a text message to a friend and seeing the following indicator: “X is now typing…“? When most of us see this information, we stop typing and wait for the friend’s response.

#11
Beware of Features Overload

Bartosz Olchówka in Developer Program, on 25 April, 2014

Originally published on UXmatters, March 25, 2014 It’s interesting that many popular apps from the 90s are not available on the market anymore.

#10
How to Fix Common UI Mistakes With a Few Lines of Code

Bartosz Olchówka in Developer Program, on 18 April, 2014

“The devil is in the details,” people tend to say.

#7
User-Friendly Text Selection

Bartosz Olchówka in Developer Program, on 18 March, 2014

Have you ever encountered a poor text selection solution? For instance, most web applications offer API keys that can be used by developers and when the key is offered in plain text format, it can be problematic to quickly copy & paste it into the….