Unique User Activity during Weekdays and Weekends

Jacob Firuta in Charts, on October 06, 2017

The chart below shows how a typical day (a Thursday in this case) looks like when it comes to agent activity on LiveChat:

LiveChat user activity on a weekday

Chart #1: Unique hourly users (Amplitude).

The peak happens around 4 p.m. CEST. The lowest number of users is logged in around 5 a.m. CEST.

Here’s how the same chart looks like for weekend (a Saturday):

LiveChat user activity during weekend

Chart #2: Unique hourly users on Saturday.

As you can see, there’s less companies with chat available during weekend.