The LiveChat Developer Platform has just introduced support for in-app ugrades, a functionality that opens the door to resource monetization. The mechanism allows you to define app resources that customers can purchase in your application.

Users can manage upgrades in the settings of your application or on the LiveChat Marketplace.

Use cases

There are numeorus candidates for in-app upgrades. In general, they will fall into one of these categories: upgrades that can be activated only once or upgrades that allow for increasing the amount of a given resource.

With in-app upgrades, you can monetize a variety of features:

• creating custom forms or templates
• unlocking access to a report or analytics info
• allowing to set up a notification system
• adding new workspaces or accounts
• selling packages of extra SMS messages or calls

How to define upgrades

Upgrades are defined per application. To create an upgrade, head to Developer Console and configure the In-App Upgrades building block.

See our documentation to learn more about in-app upgrade configuration.

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