Having confidence in your app’s future success can be an indefinite boost for your work. Unfortunately, we often can’t really tell if that’s going to be the case. Instead, we try to pinpoint what our customers might want and attempt to fit our platform ideas with their expectations of the apps we build.

If you aim to secure rapid user acquisition, monetize your app, and expand your user base, you might want to build upon an idea that’s already been requested by LiveChat customers. That’s why we analyzed user feedback and selected the most promising app ideas for app developers.

Read on to find a list of the most requested features that can be converted into prosperous apps.

💡 App ideas

Please hold on

Send a custom message to the customer if the chat is idle for a certain period of time.

Chat Source Report

Improve the reporting experience by automatically tagging chats from a certain source.

Simplified tag editing

Replace existing tags with new tags in all the chats they were already added to.

Agent grading

Allow admins to internally grade the performance of any agent, scoring their chats.

Google Play integration

Reply to your Google Play app reviews directly from chats.

Transcripts made prettier

Send neatly formatted transcripts to a selected channel automatically after each chat ends.

Kustomer integration

This app would integrate LiveChat with the Kustomer CRM.

CRM integrations

There are still many options to explore when it comes to the CRMs LiveChat can be integrated with. Check out our Marketplace and see if you can find some inspiration!

🛎️ If you want to see more ideas for apps, be sure to visit the App Ideas page >

📰 Receive free app advertising

Build an application based on an app idea from our list (it can be a free app or a paid app — you decide!) and receive the premium app review completely free of charge. We’ll help you to skyrocket your app’s user experience and get more app subscriptions with our custom promotion plan so you can start to generate revenue right away.

💡 Think about your app monetization strategy

The freemium app monetization model has proven to be a popular app monetization strategy. Consider implementing in-app purchases if you want to increase your app revenue while keeping your app convenient to install for your prospect user base.