Ewa Hendrychowska in Developer Program, on 23 October, 2017

LiveChat Changelog This LiveChat Changelog reports changes in the LiveChat product made during the last week, from Monday 16th of October to Sunday 22nd of October 2017.

Jacob Firuta in Developer Program, on 13 October, 2017

Retail chat distribution trends during the Holiday Season This year’s Sales Season is nearly upon us.

Jacob Firuta in Developer Program, on 06 October, 2017

Unique user activity during weekdays and weekends The chart below shows how a typical day (a Thursday in this case) looks like when it comes to agent activity on LiveChat: LiveChat user activity on a weekday Chart #1: Unique hourly users (Amplitude….

Jacob Firuta in Developer Program, on 04 October, 2017

LiveChat customers by industry The chart below shows what kind of industries are most popular among LiveChat customers (they can choose from among 22 options when they sign up): LiveChat customers by industry Chart #1: LiveChat customers by industry….

Jacob Firuta in Developer Program, on 02 October, 2017

How the LiveChat Conversion Funnel Looks Like When calculating user conversion at LiveChat, we usually take a look at: the number of users that signed up, how many of them installed the LiveChat code and how many users end up converting into….

Jacob Firuta in Developer Program, on 02 October, 2017

Four Million Chats Weekly Recently we hit a big milestone: all LiveChat licenses have generated over four million chats weekly.

Jacob Firuta in Developer Program, on 29 September, 2017

Turkish Gambling Peak Some time ago we discovered a significant jump in the number of chats among our trial customers (around 300% more chats weekly during peak).

Jacob Firuta in Developer Program, on 28 September, 2017

How our churn has changed over the years The chart below shows how customer churn looks like in LiveChat for specific months for the past 2+ years: LiveChat churn over the last 2 years Chart #1: LiveChat customer churn over time.

Konrad Kruk in Developer Program, on 27 September, 2017

LiveChat Visitor SDK Customization is **power and control.

Ewa Hendrychowska in Developer Program, on 20 September, 2017

Become a featured LiveChat Expert If you enjoy fiddling with LiveChat and want to expose yourself to more business opportunities, you’re in the right place.