in Platform Updates

Unique User Activity during Weekdays and Weekends

Jacob Firuta in Charts, on October 06, 2017

Unique user activity during weekdays and weekends

The chart below shows how a typical day (a Thursday in this case) looks like when it comes to agent activity on LiveChat:

LiveChat user activity on a weekday

Chart #1: Unique hourly users (Amplitude).

The peak happens around 4 p.m. CEST. The lowest number of users is logged in around 5 a.m. CEST.

Here’s how the same chart looks like for weekend (a Saturday):

LiveChat user activity during weekend

Chart #2: Unique hourly users on Saturday.

As you can see, there’s less companies with chat available during weekend.

See other Platform Updates

Retail Chat Distribution Trends During the Holiday Season

Retail chat distribution trends during the Holiday Season This year’s Sales Season is nearly upon us.

Read more

LiveChat Changelog - Week 42, 2017

LiveChat Changelog This LiveChat Changelog reports changes in the LiveChat product made during the last week, from Monday 16th of October to….

Read more
See all updates